Everything You Need to Know
Do you offer custom designs?
Do you offer custom designs?
Yes, bespoke designs are our specialty. We collaborate closely with clients, designers, and architects to bring your vision to life... whether it's a tailored coffee table, a statement console, or a set of matching stone side tables. Our team handles everything from stone selection to final delivery.
What is the lead time for custom orders?
What is the lead time for custom orders?
Custom pieces typically require 6–8 weeks from design approval to completion, depending on the complexity of the design and the availability of the selected stone. If you have a tight deadline, let us know — we’ll do our best to accommodate.
Do you ship across Australia?
Do you ship across Australia?
Absolutely. We offer nationwide delivery, and each order is packaged with care to protect your piece in transit. For bulky or fragile items, we may arrange specialised couriers to ensure a safe and smooth experience.
Can I visit your showroom?
Can I visit your showroom?
Yes. Our showroom in Smithfield, Sydney, is open to the public and by appointment. You’re welcome to view our collection, see material samples, and discuss your project with our design team. For bespoke consultations, we recommend booking in advance.
How should I care for my stone furniture?
How should I care for my stone furniture?
Stone is durable but requires gentle care. Use a soft cloth and pH-neutral cleanser for regular cleaning. Avoid acidic products (like vinegar or lemon), bleach, or abrasive materials, as these may damage the surface. We also recommend sealing certain stones periodically to preserve their natural finish — we’ll provide care instructions specific to your piece upon delivery.
Can I choose the type of stone for my furniture?
Can I choose the type of stone for my furniture?
Yes. We offer a curated range of premium natural stones — including marble, travertine, limestone, and other varieties. You can visit our showroom or request photos and samples if you're ordering remotely. Natural variations in veining and tone are part of what makes each piece unique.
Do you offer trade pricing or commercial collaboration?
Do you offer trade pricing or commercial collaboration?
Yes, we work with interior designers, architects, and developers on trade and commercial projects. We offer exclusive trade rates, faster lead times, and tailored support for larger orders. Visit our Trade & Commercial page or reach out directly to start a conversation.
Do you accept returns?
Do you accept returns?
Because most of our pieces are made-to-order or bespoke, we generally do not accept returns for change of mind. However, if your item arrives damaged or there’s an issue with craftsmanship, please contact us within 7 days and we’ll arrange a replacement or solution.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards, bank transfers, and secure online payment gateways. For custom projects, a deposit is required to begin production, with the balance due prior to delivery.
Can I use your pieces outdoors?
Can I use your pieces outdoors?
Some stone types are suitable for outdoor use, but this depends on the material and finish. We’re happy to advise you on the best options for outdoor settings and provide care tips to ensure longevity in exterior environments.





